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Giving A Message To B Guest 

為顧客傳話 

Dialogue 1:

G: Excuse me, I’m expecting a friend but he hasn’t arrived. I wonder if he has left a message for me?

打擾一下，我在等一個(gè)朋友，但他還沒來，不知他有沒有留下口信？

W: May I have your name, please? 

  請(qǐng)問您叫什么名字？

G: Yes, It’s Smith. 

  我叫史密斯。

W: And your friend’s name, please? 

  請(qǐng)問您朋友的名字？

G: White. 

  懷特。

W: A moment, please. Let me check for you. Yes, Mr. Smith. Mr. White called to leave a message for you fifteen minutes ago.

  請(qǐng)稍等，我查一查。有的，史密斯先生。懷特先生一刻鐘前來電話留下口信。

G: What did he say? 

   他說什么？

W: He said he was delayed by the meeting, and he was going to meet you at 1 o’clock. And he apologized for keeping you waiting.

  他說他被會(huì)議耽誤了，準(zhǔn)備 1 點(diǎn)鐘同你見面，他抱歉讓您久等。

G: I see. Thank you for your information.

  知道了，謝謝你轉(zhuǎn)告。

W: It’s my pleasure.

  樂意效勞。

Telling Service Time To A Guest 

向顧客說明營(yíng)業(yè)時(shí)間

Dialogue 2:

G: Hello. Is that XXX Restaurant? 

請(qǐng)問是XXX餐廳嗎？

W: Yes, speaking. May I help you? 

是的，需要幫忙嗎？

G: When does the restaurant open, please?

請(qǐng)問貴餐廳幾點(diǎn)開始營(yíng)業(yè)？

W: The restaurant opens at 7:00 a.m. 

本餐廳 7 點(diǎn)開始營(yíng)業(yè)。

G: When does your restaurant close?

幾點(diǎn)停止?fàn)I業(yè)？

W: It closes at 10:00 p.m. 

晚上 10 點(diǎn)停止?fàn)I業(yè)。

G: When does the restaurant open for the morning tea? 

貴餐廳的早茶幾點(diǎn)開始？

W: The restaurant opens for the morning tea from 7:00 a.m. to 9:00 a.m.

本餐廳的早茶營(yíng)業(yè)時(shí)間是上午 7 點(diǎn)到 9 點(diǎn)。

G: What time is the restaurant open for lunch then? 

那么午餐的營(yíng)業(yè)時(shí)間是幾點(diǎn)？

W: The restaurant is open for lunch from 11:00 a.m. to 2:00 p.m.

午餐時(shí)間是從上午的 11 點(diǎn)到下午的 2 點(diǎn)。

G: Do you have afternoon tea in your restaurant?

 貴餐廳開設(shè)下午茶嗎？

W: Yes, of course. It is from 3:00 p.m. to 5:00 p.m.

當(dāng)然，下午茶是下午 3 點(diǎn)到 5 點(diǎn)。

G: Then you serve dinner after that?

 此后供應(yīng)晚餐嗎？

W: That’s right. The dinner hours last longest. It’s from 5:00 p.m. to 10:00 p.m.

 對(duì)。晚餐營(yíng)業(yè)時(shí)間最長(zhǎng)，從下午 5 點(diǎn)到晚上 10 點(diǎn)。

G: Do you have evening tea hours?

 那么也開設(shè)夜茶嗎？

W: I’m sorry, we don’t have evening tea hours at present. But the restaurant is open until 10:00 p.m.

很抱歉，目前還沒開設(shè)夜茶。不過本餐廳營(yíng)業(yè)至晚上 10 點(diǎn)。

G: At what time do you take the last order? 

接受最后點(diǎn)菜是幾點(diǎn)？

W: Our last order for dinner is at 9:30 p.m.

本餐廳接受最后點(diǎn)菜的時(shí)間是晚上 9：30。

G: Fine, we’ll be there before then.

 好的，我們一定在此之前到。

W: Thank you. You’re always welcome.

 謝謝。歡迎隨時(shí)惠顧。

Saying Good-bye To A Guest 

向顧客道別

Dialogue 3:

G: Miss, I’m going to pay my bill.

 小姐，請(qǐng)結(jié)賬。

W: Here is the bill, sir. The total amount is ninety-eight Yuan.

先生，給您賬單，一共是 98 元。

G: Does this include the charges of drinks?

 包括酒水嗎？

W: Yes, it does.

 包括。

G: That’s all right. Here is a hundred Yuan. 

好的，給你 100 元。

W: Here is your change, and receipt, sir. 

先生，給您零錢和收據(jù)。

G: Keep the change, please. 

請(qǐng)收下零錢。

W: Thank you! Hope to see you again here. Good night.

謝謝您，請(qǐng)?jiān)俅喂馀R，再見。

G: We’ll come again. Good night. 

我們回再來的，再見。